This Privacy Policy describes how www.dharanam.in (referred to as “we”, “our”, or “the Site”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our WordPress website. This policy applies to all users of the Site.

If you have any questions or would like more information about our privacy practices, or wish to make a complaint, please contact us at: support@dharanam.in

1. Information We Collect

When you visit the Site we may collect information about you to operate the Site and provide you with the best shopping experience.

a. Device Information

We automatically collect certain information about your device and how you interact with the Site:

  • Browser type & version
  • IP address
  • Time zone
  • Cookie data
  • Pages viewed and interactions on the Site

Purpose: To accurately load the Site, prevent fraud, and improve your online experience.

How: This information is collected automatically through cookies, log files, web beacons, tags, or pixels.

b. Order Information

When you make a purchase, you provide personal details, including:

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment details (if applicable)

Purpose: To process orders, manage payments, fulfill purchases, send invoices and order confirmations, and communicate with you regarding your order.

c. Customer Support Information

If you contact us for support or queries, we collect additional information necessary to assist you.

Purpose: To support and resolve your questions and requests.

2. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Improve Site performance
  • Understand how you browse the Site
  • Provide analytics and marketing insights

You can choose to disable cookies through your browser settings, but this may affect how the Site functions for you.

3. How We Use Your Information

We use your information for the following reasons:

✔ To deliver products and services you request
✔ To process and fulfill orders
✔ To communicate with you about your orders
✔ To improve our Site and services
✔ To personalize your experience
✔ To send marketing and promotional messages (only if you opt in)

4. Sharing Your Information

We may share your data with third parties only in specific situations:

  • With service providers who help operate our store (e.g., payment processors, hosting platforms)
  • To comply with laws or legal requests
  • To protect the rights, property, or safety of Dharanam and its users

We do not sell your personal information to external advertisers.

5. Third-Party Services

Our Site may use third-party tools (e.g., analytics, payment gateways, email platforms) that collect information on our behalf. These third parties have their own privacy policies and we recommend reviewing them individually for more detail.

6. Children’s Privacy

Dharanam does not intentionally collect personal information from children under the age of 18. If we discover that such information has been submitted, a parent or guardian can contact us to request deletion.

7. Behavioral Advertising

We may use your information to deliver advertising that we believe may be relevant to you, including interest-based ads. You can opt out of certain ad tracking tools through your browser and ad provider choices.

8. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date.

9. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

✔ Access to your data
✔ Correction or deletion
✔ Restriction of processing
✔ Objection to marketing communications

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

📧 support@dharanam.in

📍 www.dharanam.in